Potential Problem Analysis (PLAN)
What it is:
a means for preparing to implement decisions, plans, or changes
When it applies:
in preparing to implement a new initiative, policy, change or decision; in preparing for a significant upcoming event
Typical pitfalls when no process is used:
focus on contingent actions (what to do after the problem occurs) rather than on preventive actions (how to keep the problem from occurring); not planning for implementation—just “hoping” everything goes well
Basic Steps:
Predict Potential Problems
List Likely Causes
Agree on Preventive Actions
Note Contingent Actions
Potential Problem Analysis helps us:
- recognize potential problems or risks
- reduce the likelihood of problems occurring
- reduce the impact of problems should they occur
- successfully implement new initiatives and changes
- use the same methodology to identify and take advantage of opportunities





